Hand-painted watercolor lobsters by Jess Voigt Page

The Revenue AI Collection · 2025-26

House of Jess Voigt Page

AI workflows, agents, and revenue systems, made by hand for the teams who use them. Each piece is built to fit, made to last, and meant to be handed down.

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Gong · Senior Manager, Center of Excellence

The Fitting

Each requirement from the role, paired with the work that already proves it.

Works / breaks, documented

The proof

At Gong: Original AI Council member (VOC focus), Customer Zero program member for custom agents and Orchestrate, and Lovable prototyping pilot. Built a Claude email-triage prototype and documented where it breaks (connectors), then shipped a working Glean agent that drafts customer replies.

20 hrs → 30 min

The proof

At Gong: Outcomes Prescription Engine (Gong AI Builder → Gemini → Apps Script) with strict output schemas and zero-setup rollout, validated on 10 accounts and reused for SPA deck automation. Plus five custom Gong agents for QBR prep, forecast summaries, handovers, post-onboarding snapshots, and Healthy ARR intervention.

45 accounts flagged

The proof

At Gong: Ten-point instance audit run across 35+ customer instances; HARR Command Center and FAU Validation Tracker caught a pipeline failure across 45 accounts.

At Calendly: Governance working group on admin delineation and role-based permissions.

4 personas mapped

The proof

At Gong: 15+ prompt library across 10 use-case categories with persona adoption sequences (AE, SDR, CSM, Enablement) tied to FAU; AI maturity matrix scoring each customer 1-4; 1:1 AI operating-rhythm sessions across the full book.

Adopted into RA tooling

The proof

At Gong: Advised GTM Ops on the Healthy ARR dashboard. Delivered a renewal-readiness usage view for Outcomes Impact RA tooling. Found a CPQ renewal-language gap and escalated it to Finance and Legal, who updated default contract language.

At Ramp: Partnered with Product and Reporting Engineering on customer data requirements.

SKO main stage

The proof

At Gong: OPE endorsed by Director Nick Vealitzek and reviewed by CCO Simon Frey. Selected for the SKO main stage.

At Ramp: A regulated-enterprise compliance build became the flagship large-account case study.

Said no, then delivered

The proof

At Ramp: Advised a customer against routing Ramp between their bank and expense tool as middleware, then ran the engagement end to end.

At Gong: Built OPE on company-standard tools over faster personal options for adoption and security; kept FAU risk detection at proof-of-concept until permissions allow it to go live.

5 yrs SaaS GTM

The proof

Gong: Daily user and admin across ~35 customer instances since Sep 2025.

Ramp, Airtable, Calendly: GTM roles since 2021, with Salesforce reporting at all four companies.

Tools: Claude, Gemini, OpenAI, Glean, Retool, Apps Script; Anthropic agent-skills certified (2026).

The Builds

The Collection

Ten pieces, each made for a real problem. Open any look for the story of how it was made.

Look 01Gong · 2025-2026

Outcomes Prescription Engine

30 minutes per plan, a 97% reduction, validated across 10 Mid-Market accounts in healthcare, SaaS, staffing, and CMS.

The brief: Strategic account planning took 20 hours per account, so it rarely happened, and when it did, the output was inconsistent across reps.
The making: A multi-stage pipeline: Gong AI Builder pulls account signal, Gemini runs diagnostic and prescriptive passes through layered context, and Google Apps Script assembles the finished plan. Deterministic guardrails keep the output format stable.

Gong AI BuilderGeminiGoogle Apps ScriptPrompt architecture

Look 02Gong · 2025-2026

HARR Command Center

Exposed a systemic data-pipeline failure affecting 45 accounts and escalated an RA-wide data-integrity risk.

The brief: Healthy ARR drives my variable comp, but adoption and usage signals were scattered and there was no way to see them moving day to day.
The making: A portable HTML dashboard modeling HARR around adoption and usage signals, with an FAU Validation Tracker that flags duplicates, whitespace gaps, and day-over-day data deltas.

HTML/JS (AI-assisted)Data validationDashboarding

Look 03Ramp · 2024-2025

Regulated Enterprise Compliance Workflow

90% mobile submission, affidavit usage down 85-90%, and audits cut from 2-3 months to 1-2 days. Became a flagship Ramp large-account case study.

The brief: A regulated enterprise spending $20M+ per month had to satisfy the full Sunshine Act lifecycle, from field receipt capture through federal and state reporting, and audits were taking 2-3 months.
The making: Mapped and architected the end-to-end workflow with the customer, Ramp Product, and a third-party compliance vendor: mobile receipt capture, provider-verification design, conditional automation, and validated data outputs, including advising against an unsuitable architecture.

Workflow architectureCompliance designSFTPCross-functional delivery

Look 04Gong · 2025-2026

SPA Deck Automation

Deck prep cut from 2-3 hours to under 30 minutes.

GeminiGoogle Apps ScriptGoogle Slides API

Look 05Gong · 2025-2026

AE Handoff Agent

Post-sale teams inherit the deal narrative instead of rebuilding it.

GongSalesforceSlackAgent design

Look 06Gong · 2025-2026

Gemini Gems: Context Routing

Paired with a 15+ prompt workflow library across 10 enterprise use-case categories and persona-segmented adoption sequences.

GeminiPrompt systemsContext routingEnablement

Look 07Gong · GTM Hackathon · 2025-2026

Customer Zero Agent Match

The renewal went from 12 months at $185K ARR with $27K Engage churn to 3 years at $216K ARR.

Pattern recognitionUse-case scopingCross-functional partneringRenewal strategy

Look 08Gong · 2025-2026

Glean Workflow Assistant

Turned adoption data into a recommendation loop instead of a quarterly report.

GleanAI AgentsAdoption analytics

Look 09Gong · 2025-2026

FAU Risk Detection

Moves penalty exposure from retrospective to predictive.

Risk modelingTrend analysisSnowflake (planned)

Look 10Hello Violet Page · 2026

Print Naming App

Live and in use by the business.

Claude APIVercelGitHub

Experience

Ateliers

The houses where the craft was learned and the pieces were made.

Gong

Sep 2025 - Present

Austin, TX / Remote

Senior Mid-Market Revenue Architect

~35-account, $7M ARR book. Comp tied to Healthy ARR and GDR. 378% upsell attainment in first ramped quarter, 216% HARR in Q1 2026.
One of the first finalists in Gong's AI Acceleration competition; presented AI workflow practices on the SKO main stage.
Original member of Gong's internal AI Council, the only Revenue Architect, with a Voice-of-Customer focus. Part of the Lovable rapid-prototyping pilot.
Flagged to CRU leadership that renewal pricing-cap language was materially reducing ARR on capped accounts.
Led customer AI adoption webinars and 1:1 operating-rhythm sessions.

Ramp

Mar 2024 - Aug 2025

Remote / Austin, TX

Enterprise Customer Success Manager

Owned a $5M+ ARR portfolio across fintech, nonprofit, and healthcare.
Exceeded onboarding attainment at 121%, 104%, and 110% across three consecutive quarters.
Technical translator across customers, Ramp SFTP, third-party vendors, implementation partners, Product, and Reporting Engineering.

"Ramp translated what I had in my brain into a clean workflow." Enterprise customer, healthcare distribution

Airtable

May 2022 - Sep 2023

Hybrid / Austin, TX

Enterprise CSM, Large Accounts

$1.2M expansion revenue with 145% NDR and 100% GRR across 11 enterprise accounts.
Led adoption strategy for enterprise accounts across SaaS, consumer retail, and philanthropy.
Worked across relational base architecture, interfaces, API integrations, and Mode 360 visualizations.

Calendly

2021 - 2022

Remote / Austin, TX

CSM, Mid-Market & Enterprise

120% NRR across 30+ accounts. Owned renewal strategy, forecasting, and negotiation.
Redesigned onboarding: time to value from 45 days to 15, adopted team-wide.
Contributed to the governance working group on admin delineation and role-based permissioning.

UT Austin

2017 - 2021

Austin, TX

Program Manager, Butler School of Music

Ran logistics and communications for 1,200+ learners, supporting $600K in annual revenue.
Led the College of Fine Arts' first entrepreneurship program (2,500+ students) and was published in The Entrepreneurial Artist.

Baylor University

2017 - 2021

Waco, TX

Faculty, Saxophone & Music Entrepreneurship

Created the Compass Labs entrepreneurship series and a formal Music Entrepreneurship course.
Taught all saxophone majors, lectured core curriculum, and designed a tailored four-year curriculum for every student.

Saxophone Academy Austin

2014 - 2021

Austin, TX

Founder & Program Director

Built and scaled an education business serving 1,000+ students: curriculum, online courses, brand systems, and repeatable program infrastructure.

North American Saxophone Alliance

2019 - 2024

International

President-Elect, President & Past President

Elected executive leadership of a ~2,000-member international organization (President 2021-2022).
Redesigned the membership structure to save the organization from bankruptcy; established a six-figure endowment and removed excess spending.
Pivoted in-person conferences to virtual during the pandemic, including evaluating platforms and technology; created new programming.

Skills

Craft

AI & Agents

Agent architecture
Gong AI Builder
Prompt systems & context routing
Customer Zero experimentation

Systems & Governance

GTM process design
Workflow governance
Data validation & pipeline QA
Roadmap influence

Revenue & People

AI adoption & change management
Executive alignment
Value realization & ROI
Renewal & expansion

Materials

GongGleanSalesforceRetoolGeminiClaudeOpenAIGoogle Apps ScriptHTML/JS (AI-assisted)AirtableModeLucidchartFigmaSlackGainsightCatalystVitallyZendesk

Credentials

M.A., University of Iowa
B.M. (Honours), Monash University
B.M., Victorian College of the Arts
Anthropic: Subagents, Agent Skills & Claude Cowork
AI for Everyone, DeepLearning.AI
SuccessHACKER CCSM L2 · Gainsight CSM L1 & L2
CS Leader Certified Professional · Certified Scrum Master

About the house

Every piece is made with care, built to last, and meant to be handed down to the next team.

Sister house: Hello Violet Page, my hand-painted watercolor toddler boutique.